Support

Youbooks Help Center

Guides, pricing, troubleshooting, and human support to help you create polished, long-form non-fiction with Youbooks.

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Live support widget in-app Email master@youbooks.com Include your Project ID for faster help

Guided flows

Popular starting points

Pulled from the full Help Center so you can move from idea to export with confidence.

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Start here

Quick start: create your first book

Follow the fastest “good default” path from prompt to download.

  1. 1 Define the reader, the problem you solve, and the outcome you want in 2–3 sentences.
  2. 2 Write your prompt (or paste a draft TOC) in New Book; this drives structure and voice.
  3. 3 Add up to 3 Content Sources once they show as Ready to ground the draft in your material.
  4. 4 Pick style (None, Style Prompt, or Human Model +20%) and a realistic word count/structure.
  5. 5 Submit, then export Markdown or DOCX for final polishing when the book is delivered.
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Costs in plain English

How credits work

Know what each toggle changes before you hit “Submit”.

  1. 1 Every project has a 9,000 credit base fee plus ~0.9 credits per 10 words (≈ 9,000 + word_count × 0.9).
  2. 2 Content Sources cost 1 credit per uploaded word one time; attaching them to projects is free.
  3. 3 Upgrades that raise the quote: Human Model (+20%), higher editing levels (+15% per level), Expensive Models (4×).
  4. 4 Youbooks absorbs over-delivery; under-delivery is automatically refunded pro‑rata.
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Outputs

Downloads & publishing

Ship clean drafts, then apply your final layout.

  1. 1 Delivered formats: Markdown, DOCX, EPUB, and RTF.
  2. 2 Keep Markdown as your master file for clean edits and easy moves between tools.
  3. 3 Outputs are intentionally unbranded; plan to format for KDP/Ingram yourself.
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Troubleshooting

Fixing quality issues

Tighten prompts and controls when output misses the mark.

  1. 1 Sharpen the prompt with audience, must/avoid lists, and structure hints; paste a TOC if you have one.
  2. 2 Use TOC Approval to edit the outline before writing starts.
  3. 3 Raise the editing level or run Post-editing to reduce repetition and improve polish.
  4. 4 Ground the project with Content Sources for specific details the model might miss.
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Topics

Browse the Help Center

Friendly, detailed guides for every part of the Youbooks workflow. All content is hosted here at /help for fast, consistent access.

Email us a missing topic →

Start here

What Youbooks is built for, quick start, free vs. premium, and first downloads.

4 articles

Creating books

Project setup, structure expectations, timelines, and settings you can change.

5 articles

TOC Approval

Pause before writing starts so you can edit the outline.

3 articles

Content Sources

Ground drafts in your material with uploads, limits, pricing, and troubleshooting.

5 articles

Style & voice

Guide the tone with Style Prompts or train a Human Model.

3 articles

Editing & QA

Choose editing levels or run Post-editing on delivered drafts.

3 articles

Models & BYOK

Internet research, premium models, and bringing your own API keys.

6 articles

Credits & billing

Subscription overview, top-ups, refunds, and adjustments.

3 articles

Exports & publishing

Download options, formatting guidance, and AI disclaimers.

3 articles

Privacy & ownership

Ownership of generated drafts and how your data is handled.

2 articles

Troubleshooting

Quality issues, language errors, and fast answers to common questions.

3 articles

Contact

Talk to a human for account or project-specific help.

1 article
QA

Troubleshooting

When the draft isn’t right

  • Check your prompt first: name the reader, outcomes, inclusions/exclusions, and any style rules.
  • Add structure: paste a TOC or enable TOC Approval so you can edit the outline before writing.
  • Increase editing level or run Post-editing to reduce repetition and improve polish.
  • Attach Content Sources when you need the draft to mirror your material.
  • Still stuck? Include your Project ID when you contact support so we can investigate faster.

Pro tip

If you request TOC Approval, you can pause Youbooks before writing starts, edit the outline, and resume — a fast way to steer coverage without regenerating everything.

Contact

Talk to a human

Open the support chat widget in the app or email us. For project-specific questions, include your Project ID (find it on the book’s page) so we can investigate immediately.

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In-app chat

Look for the support widget in the bottom-right corner.

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Email support